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Frequently Asked Questions

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Burial or Cremation - Who Chooses?

Usually the next of kin will make the decision after consultation with the family or they may already know the wishes of your loved one by having discussed it with them. A cremation cannot take place if there are written instructions to the contrary.

Who sets the day and time of the funeral?

We will always work with you towards having the funeral held at a day and time that is suitable to the family. However, there are many factors to be considered before a day and time can be guaranteed. Feel free to contact your local church if you wish, but before locking in a day/time with the church, check that the funeral director and or cemetery/crematorium are available to work in conjunction with your preferred time.

With Cremation What Happens to The Coffin?

The rumours that the coffin is not burned and used again are totally without foundation. The coffin together with the body is cremated. Only the nameplate is removed from the lid of the coffin to identify the ashes.

Which Is Cheaper, Burial or Cremation?

In general, when comparing cemetery fees against cremation fees, cremation is cheaper. However, the total cost of the funeral will depend upon the class of the coffin chosen and other selections made.

A Coffin or Casket, What Is the Difference?

A coffin is tapered to the head and feet from the shoulders. A casket is rectangular in shape and generally made from higher quality materials.

Viewing the Deceased - Yes or No?

This decision is strictly personal. No one should be pressured to do so or be prevented from doing so if they wish. Some people find that viewing the body helps them to accept their loss and for others it is a time to say goodbye. Some families prefer not to view the body, opting to remember their loved one as they remember. We have private facilities available for families wishing to pay their last respects.

Can We Put Things Inside the Coffin?

The simple answer is yes. Both adults and children find it helpful to place a note, card, photo, money, favourite book or other appropriate item in the coffin. Placing items inside the coffin is normally done at the viewing, however if a viewing is not required then we will see that the items are placed for you.

Jewellery?

Once again this is a personal decision that must be made prior to the funeral, as to whether wedding rings or other jewellery must remain on your loved one or be removed and passed onto future generations.

What Happens to The Flowers?

The flowers are usually left at either the graveside or the crematorium. However, if you would like the flowers taken to a nursing home or hospital, we can arrange for this. The cards from the flowers are removed and handed to the family so that thank you cards can be sent following the funeral.

Do We Have to Advertise the Funeral?

To simply answer, you do not have to advertise the funeral. There is no legal requirement to advertise the funeral.

Do We Have to Have A Funeral Service?

No, but often it helps family and friends to pay their last respects and help in the mourning process by saying goodbye.

Where Will We Go to After the Funeral Service?

After the funeral service many people find it helpful to gather together and share memories over Morning Tea, Lunch or Afternoon Tea either at their residence, church hall or Restaurant/Club. Some people choose to look after the catering themselves while others may have the food made for them. If you need assistance in finding a catering venue or someone who can just make the food for you, please ask us and we will provide you with some options.

Minister or Celebrant, What’s the difference?

This is a personal decision if a minister or celebrant officiates at the funeral service. A celebrant is generally someone who takes the funeral service without a lot of prayers and bible readings and will take a totally non-religious service if directed to.

If you feel like you would like a minister to take to the funeral but haven’t been to church for a while, don’t let that stop you. Ministers are happy to officiate at funerals and it sometimes shows that they don’t have a hellfire and brimstone approach to life.

How much does a funeral cost?

To determine how much a funeral would cost we would need to talk to you or meet with you and find out your exact wishes. The final cost can vary greatly depending on your preferences or those of your loved one. Our price structure is made up of individual prices so that you can combine components together to better suit that of your loved one and your budget.

The main costs which make up the funeral invoice include:

Funeral Directors Service Fee. This is the fee we charge for all our time taken to meet with you, arrange the service, supply our vehicles, the provision of our facilities, liaise with clergy/celebrants, lodge funeral notices, registration of the death, preparation of all the necessary documentation.

Coffin/Casket. Costs for coffins and or caskets will vary significantly depending on their construction, i.e., solid wood or veneered custom wood (MDF Board).

Cemetery / Cremation Fees
Clergy / Celebrants Fees
Other Church Fees such as Organist, Soloist, Church Hire Fees and the like
Certified Copy of Death
Floral Tributes
Newspaper Announcements
Memorial / Attendance Book

The person responsible for the funeral account is the one who signs the authorisation for the funeral to be conducted. The account will be issued in the week following the funeral or may be sent direct to a solicitor who is handling the estate. Please remember that to spend so much that it would mean future denial for those left behind would be misguided. A large proportion of the account you receive are expenses that the funeral director has to pay prior to the funeral.

While we endeavour to provide you with a reasonably accurate idea of cost, there are some items such as funeral notices, which can vary from that which was originally estimated.

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